Privacy Policy

1. Introduction

Beyond Perfection ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website beyondperfection.in or engage with our AI automation consulting services.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Company name and job title
• Business requirements and automation needs
• Technical system information shared during consultations
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and geographic location
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referral source and exit pages
• Cookies and similar tracking technologies

2.3 Client Project Data

During our automation consulting services, we may have access to your business data, process information, and technical configurations. We treat all client data with strict confidentiality and implement appropriate security measures to protect it.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: Provide AI automation consulting services, technical support, and project implementation
• Communication: Respond to inquiries, send project updates, and provide customer support
• Business Operations: Process payments, maintain client relationships, and manage service agreements
• Website Improvement: Analyze website usage to enhance user experience and optimize our services
• Marketing: Send relevant information about our services (with your consent)
• Legal Compliance: Comply with applicable laws, regulations, and legal processes

4. AI Processing and Data Handling

As an AI automation consultancy, we may use artificial intelligence tools and services in our operations:

• We may use AI models (such as GPT, Claude, or similar) to analyze your business processes and recommend automation solutions
• Client data processed through AI systems is handled according to strict privacy and security protocols
• We do not use client data to train AI models unless explicitly agreed upon in writing
• All AI processing is conducted with appropriate data protection measures and in compliance with applicable regulations

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in providing our services (e.g., hosting providers, payment processors)
• Automation Platforms: When implementing solutions using platforms like n8n, Zapier, or Make.com, subject to their respective privacy policies
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Protection: To protect our rights, property, safety, or that of our clients and the public

6. International Data Transfers

Beyond Perfection serves clients globally across the United States, Canada, Australia, Europe, and other regions. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Compliance with GDPR for European Union residents
• Adherence to Privacy Shield principles where applicable
• Implementation of appropriate technical and organizational measures
• Use of standard contractual clauses for data transfers

7. Data Security

We implement comprehensive security measures to protect your information:

• Encryption of data in transit and at rest
• Secure access controls and authentication systems
• Regular security assessments and vulnerability testing
• Employee training on data protection best practices
• Incident response procedures for potential data breaches
• Compliance with industry-standard security frameworks

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage and improve our services
• Marketing Cookies: Enable personalized content and advertising (with your consent)

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your data to another service provider
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests or direct marketing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client project data is typically retained for the duration of our service relationship and for a reasonable period thereafter as required for business and legal purposes.

11. Social Media and Digital Marketing

11.1 Social Media Platforms

We maintain business accounts on various social media platforms including Meta/Facebook, Instagram, LinkedIn, and X (Twitter). When you interact with our social media content or visit our profiles, your activities are governed by both our privacy policy and the respective platform's privacy policies.

11.2 Social Media Advertising and Targeting

Data Collection for Advertising: We may collect and use personal information for targeted advertising on social media platforms, including:

• Email addresses and phone numbers for custom audience creation
• Website behavior data through tracking pixels and cookies
• Lead form information from social media campaigns
• Professional information for B2B targeting on LinkedIn
• Demographic and interest data for audience segmentation

Explicit Consent Requirements: In compliance with Meta's 2025 privacy policy updates and other platform requirements:

• We obtain explicit consent before uploading your contact information for custom audience targeting
• We provide clear opt-in mechanisms for social media marketing communications
• We honor opt-out requests promptly and maintain records of consent
• We implement consent management tools to track and document user permissions

11.3 Platform-Specific Data Handling

Meta Platforms (Facebook, Instagram):

• We comply with Meta Consent Mode requirements for pixel tracking
• We provide explicit disclosure for data collection purposes in lead forms
• We maintain documentation of consent for custom audience uploads
• We respect Meta's enhanced user control and opt-out mechanisms

LinkedIn:

• We provide required privacy policy links in all Lead Gen Forms
• We obtain separate consent checkboxes for EU users where required
• We limit data sharing to authorized service providers only
• We do not sell or transfer LinkedIn Lead Gen data to third parties

X (Twitter):

• We comply with X Ads policies and account eligibility requirements
• We follow all applicable laws and regulations for targeted advertising
• We respect universal opt-out signals as required by state privacy laws

11.4 Your Social Media Privacy Rights

You have the following rights regarding social media data processing:

• Opt-out of Targeted Advertising: Request removal from custom audiences and targeted campaigns
• Data Deletion: Request deletion of data collected through social media interactions
• Consent Withdrawal: Withdraw consent for social media marketing at any time
• Data Portability: Request export of social media interaction data
• Transparency: Request information about how your data is used in social media advertising

To exercise these rights, contact us at privacy@beyondperfection.in with "Social Media Privacy" in the subject line.

12. Third-Party Services and Integrations

Our automation services may integrate with third-party platforms and services, including but not limited to:

• n8n (workflow automation platform)
• Zapier (automation platform)
• Make.com (integration platform)
• Various AI and machine learning services
• Client CRM, ERP, and business systems
• Social media advertising platforms and their tracking technologies

These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services, but we ensure our integrations comply with applicable privacy laws.

13. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete such information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

15. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: